Have you ever been wondering why other people doesn't do as you expect or why they don't listen to you ?
Aren't you frustrated with people who don't follow your instructions?
If so, you must read a book which I am going to tell this time.
This book tells you how to deal with people. How to motivate others to work for you, so this techniques will help everyone especially if you are new manager or supervisor, team leader who need to achieve a goal with people.
This time, I would like to introduce Fundamental techniques in handling people from Dale Carnegie's best-selling book "How to win friends and influence people", which is most important things to know for all but especially those who managing people to achieve the target.
How I met this book
When I was 30 years old, I was managing about 100 workers at a Japanese company in Pampanga, Philippine.
Now
I admit and feel ashamed of how I was working at the time because I was
always frustrated with managing people who dont follow my instructions.
I can say that I was an inexperienced, and I was desperate to achieve
the company target.
One day I called to ask an advise from my
father who had been working for long time in Japan but what he told me
was "Take it easy" or "Dont put too much on your shoulder" so when I
heard his word honestly I was not satisfied and little disappointing
however later days I had received a package from him, and I found the
books inside that was Dale Carnegie's 'How to win friends and influence
people' and 'How to stop worrying and start living.
After reading
this book, my perception of managing people has changed. Since then, I
had handling of several departments with over 100 workers at another
company, then it was also tough job, but I could achieve the target with
my teams so many times because of the many people who helped me as I
wished.
And above all, I am done well in my past because I tried
to understand and implement what was written in this book. In other
word, the book told me what I need to do for handling people well and
make a achievement with them.
Who is Dale Carnegie?
Dale Carnegie was born in 1888 on a farm in USA. After graduating from university, he held various positions and became a lecturer in rhetoric and adult education.
Carnegie entered the genre of self-improvement and success philosophies early on, and in 1936 he wrote "How to win friends and influence people", which sold over 15 million copies.
In 1948, he released another best-seller, "How to Stop Worrying and Start Living."
It is no exaggeration to say that Dale Carnegie's "Moving People" is a must-read book for managers, supervisor team leaders, and others who are in a position to work with people in an organization. Those who stand above others are required to produce the best results as a team, not as individuals.
If you read this book, you will acquire the skills to "motivate people" that maximize the performance of each person who makes up the team and bring out the results as a whole.
What is main tips of "Fundamental techniques in handling people"
Here I would like to explain what is written in this book.
By the way, I am reading a book translated into Japanese. Therefore, the contents may be slightly different. For example, the title of this chapter is Fundamental techniques in handling people, but the Japanese translation translates to "3 rules that How to make people move as you want".
Simple but basic rules that How to make people move as you want
The 3 rules of motivating people are the basic rules and summarize the essence of for managing people.
So you should read and understand how to control behavor of your people following by the rules if you are going to be promoted for position or already you are.
Fundamental techniques in handling people by "Dale Carnegie's 'How to win friends and influence people'"?
Rule 1: Don’t criticize, condemn or complain.
No one likes to be criticized. Even thieves, murderers, and mafia bosses don't want to admit they're wrong. Any legitimate criticism of such a person is pointless and will only make the situation worse. Therefore, no matter how much you are right and the other person is wrong, you should not indicate the one's fault.
Rule 2: Give honest and sincere appreciation.
All human beings have the desire to become an "important person", have a special position in the group, and hope to play an important role. Therefore, you can make the other person feel important by telling them what they are good at.
Rule 3: Arouse in the other person an eager want.
The only way to motivate people is to ask them what they like. It means figuring out what the person wants, teaching them how to get it, and aligning their interests with yours.
What can you learn from this book?
As long as you belong to a company, you cannot escape working in groups.
The higher you stand, the more opportunities you have to assign work to other people, and there will be times when you ask your colleagues or superiors to do something about your work. This can happen not only in the business scene but also in school and at home.
It doesn't make sense for you to achieve the best results to make things run smoothly as a group. Only by improving the performance of each individual can we obtain the maximum results. In this chapter, "Motivating People," methods are described to collaborators, improve efficiency as a whole, and eventually bring about the best results for you.
All human beings have the habit of being happy when they are accepted and depressed when they are rejected.
Therefore, to achieve the purpose of "moving people", there is no profit in the act of "criticizing".
Conversely, the act of "praising" is a very effective, but the point here is that "unintentional flattery is counterproductive." Therefore, the first thing you need to do is to find out what you think is wonderful about the other person. In that sense, it may be good to learn to "look for the strengths of the other party".
Summary
The Carnegie principles introduced here are all important when dealing with people. Although the book was published more than 80 years ago, it is a timeless principle that continues to be read by people around the world today.
If you can put these into practice, you will dramatically improve your relationships, both in business and in your personal life.
If you want to know more, please read the book.
How To Win Friends & Influence People
DALE CARNEGIE